Support
Common questions
"No Matter accessories found"
- Grant HomeKit access in iOS Settings → Privacy & Security → HomeKit → Thread Doctor.
- If you only have HAP-Wi-Fi accessories (no Matter), Thread Doctor has nothing to inspect.
How much does AI Diagnose cost?
You pay your chosen LLM provider directly using your own API key — Thread Doctor takes no cut. Each Analyze tap is one request, typically a few thousand tokens of input plus a short structured response. See Anthropic's pricing, OpenAI's pricing, or Google's pricing for current rates. Pick the model in AI Diagnose → Provider → Model.